Shipping policy

At Ishara luxe, we aim to deliver your jewellery safely and on time. Please read our shipping policy carefully to understand how orders are processed and delivered.

1. Order Processing Time

• All orders are processed within 1–3 business days after confirmation.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During high-demand periods (sales, festive seasons), processing time may be slightly longer.

2. Shipping Locations

• We currently ship across India.

• International shipping may be introduced in the future.

3. Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout.

• Any free-shipping offers will be mentioned on the website or product pages.

4. Estimated Delivery Time

• Standard delivery usually takes 3–7 business days, depending on your location.

• Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

5. Order Tracking

• Once your order is shipped, you will receive a tracking link via email or SMS.

• You can track your order using the provided tracking details.

6. Delays & Delivery Issues

• Ishara luxe is not responsible for delays caused by courier partners, natural events, or incorrect address details provided by the customer.

• If delivery is delayed beyond the expected time, please contact us and we will assist you.

7. Incorrect Address or Failed Delivery

• Please ensure your shipping address and contact details are accurate at checkout.

• Orders returned due to incorrect address or failed delivery attempts may be re-shipped at an additional cost.

8. Damaged or Missing Packages

• If your order arrives damaged or appears tampered with, please contact us within 24 hours of delivery.

• Share clear photos or videos of the package to help us resolve the issue quickly.

9. Contact Us

For any shipping-related questions, reach out to us at:

Email: isharaluxe@gmail.com
Phone: 8882998890