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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
FAQ's
Our jewellery is crafted using high-quality materials designed to offer durability, shine, and elegance. Detailed material information is mentioned on each product page.
With proper care, our jewellery maintains its finish for a long time. However, exposure to water, perfume, sweat, or chemicals may affect longevity. We recommend following our care instructions.
Yes, our jewellery is made keeping skin comfort in mind. If you have extremely sensitive skin, we recommend reviewing product details or contacting us before purchasing.
Store your jewellery in the ziplock pouch provided, avoid contact with water, perfume, or harsh chemicals, and clean gently with a soft cloth after use.
Orders are usually delivered within 3–7 business days across India, depending on your location.
COD availability will be shown at checkout. Some locations or products may not be eligible for COD.
Yes, returns or exchanges are accepted as per our Refund & Return Policy. Please review the policy for eligibility and timelines.
If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with clear photos or videos, and we’ll assist you promptly.
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery.
You can reach us at isharaluxe@gmail.com for any questions, support, or order-related concerns. We’re happy to help ✨




